Privacy policy
Ontario Service is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
On this page
Collection of personal information
Ontario Service collects personal information when you use our online services. This may include:
- your name and contact information
- your driver's licence number or registrant identification number (RIN)
- your vehicle identification number (VIN) or licence plate number
- your mailing and delivery address
- your payment information (processed securely through our payment provider)
- your email address and telephone number
Personal information is collected under the authority of applicable provincial legislation including the Highway Traffic Act and the Freedom of Information and Protection of Privacy Act.
How we use your information
We use your personal information to:
- process your service requests and orders
- verify your identity and eligibility for services
- deliver products and documents to your address
- send you confirmation emails and order updates
- respond to your enquiries and support requests
- comply with legal and regulatory requirements
We will not use your personal information for any purpose other than those described in this policy without your consent.
Security
Ontario Service takes the security of your personal information seriously. We use industry-standard security measures including:
- SSL encryption for all data transmitted through our website
- secure payment processing through certified payment providers
- restricted access to personal information on a need-to-know basis
- regular security reviews and updates
While we take all reasonable precautions, no method of transmission over the internet is 100% secure. If you have concerns about the security of your information, please contact us.
Your rights
You have the right to:
- access the personal information we hold about you
- request correction of inaccurate information
- withdraw consent for the use of your personal information where applicable
- make a complaint about how we handle your personal information
To exercise any of these rights, please contact us using the details below.
Contact us
If you have questions or concerns about this privacy policy or how we handle your personal information, please contact us:
- Email: info@uvipontario.org
- Online: Contact form
We will respond to your enquiry within 5 business days.